DOG WASH RULES
All dogs must be leashed.
Pet parent customers with groups of dogs of 3 or more are strongly encouraged to reserve tubs online or by phone to reduce wait time and ensure availability.
Pet parents are responsible for their pet’s poop.
We reserve the right to require appointments or refuse service for pet parent customers with dogs that behave aggressively.
PRICING AND FEES
All wash prices are PER DOG.
Pricing and discounts valid at time purchase only and can not be applied to prior purchases.
Discounts, Promotional pricing, Coupons, or Vouchers purchased at discount can not be combined.
At our staff discretion we may apply modest addition fees to dog washes for : Excessive Water Usage, Excessive Hair/Fur Cleanup.
RETURN and REFUND POLICY
Exchanges are only valid within 30 days. Customer proof of purchase is required for all exchanges.
Product purchases may be exchanged only if unused/unopened for another item of equal value or store credit only. No refunds.
Self service wash fees, appointment deposits, and other service purchases can not be refunded or exchanged.
WARRANTIES and PRODUCT RECALLS
Our exchange and replacement policy duration can be extended by manufacturer’s or distributor’s warranties.
Proof of purchase is required to redeem any warranty replacement or manufacturer’s recall for store credit or exchange.